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Once you have set up an online account you can select your preferred kiosk. Log-in, then use the kiosk locator on the home page to find a kiosk.  Once you have determined the kiosk you would like to use click on the "make this my preferred kiosk" link.

Find the movie you want to rent and click "rent" and the system will walk you through the reservation process.

You are charged for the initial night rental when you complete your reservation. If you do not pick-up your rental by 9 p.m. the following day you'll be charged for the initial night rental plus tax.

You'll be prompted to enter your promo code on the Checkout screen.

When you reserve an item online your credit or debit card will be charged for the initial rental charge(s) plus tax less any promo code discount. To use a promo code you must enter it when completing your online reservation.  You may also see a pre-authorization on your account for this amount. This pre-authorization will typically drop off your account within 3-5 business days depending on your card issuer's policy.

Please contact us immediately at 1-877-300-2128 or by using the Contact Us link. We are available seven days a week from 9 a.m. - 1 a.m. Eastern Time.

Please contact us at 1-877-300-2128 or by using the Contact Us link. We are available seven days a week from 9 a.m. - 1 a.m. Eastern Time.

If you don't pick up your rental before 9 p.m. the day after you reserve online, your debit or credit card will be charged the initial rental rate, plus tax.  If a promo code was used when reserving online, the promo code discount will not apply.  Promo codes are only applicable to the initial night charge if the movie is picked up by 9 p.m. on the due date. If you do not pick up the movie(s) by 9 p.m. on the due date, you will be charged for the value of the promo code and the promo code cannot be used again.

Yes, you'll be prompted to enter your promo code on the Checkout page when renting online.

A valid credit or debit card is required for any movie rental. Your card is pre-authorized for the initial rental rate for the item being reserved or rented, plus tax.  The initial rental period starts when you reserve the item online or when you rent from the Kiosk (whichever occurs first) and ends at 9 p.m. the next day.  The pre-authorization should drop off of your account in 3-5 business days depending on your card issuer's criteria.

Find the movie you're looking for on the kiosk shopping screen, select it, then follow the instructions on the screen.

The initial rental period starts when you reserve the item online or when you rent from the kiosk and ends at 9 p.m. the next day.

A valid credit card or debit card and the correct billing zip code for the card are required to rent.

Select the movie you want and the kiosk will walk you through the rental process.

Promo codes expire at 11:59 p.m. on the expiration date.

Each additional night is $1 plus tax for movies and $2 plus tax for games until the charges reach the Maximum Additional Night Charge. If you choose not to return your item, the Maximum Additional Night Charge is $30.00 plus applicable tax for DVDs ($31.80 in Maryland), $40.00 plus applicable tax for Blu-ray items ($42.40 in Maryland), and $60.00 plus applicable tax for game items ($63.60 in Maryland).  Once you have incurred the applicable Maximum Additional Night Charge you will not be charged any further for the item and you may keep it.  Click here for complete Terms and Conditions.

A valid credit or debit card is required when using a promo code.  Your card is pre-authorized for the initial rental rate for the item being reserved or rented, plus tax.  The pre-authorization will not be converted to a charge as long as the rental is returned by the end of the initial rental period. The initial rental period starts when you reserve the item online or when you take the item from the kiosk (whichever occurs first) and ends at 9 p.m. the next day.  The pre-authorization should drop off of your account in 3-5 business days depending on your card issuer's criteria.

New movies are released every Tuesday. Title availability may vary by location.

You can rent up to five items at the same time on one credit or debit card.

No. Membership is not required to rent from BLOCKBUSTER Express kiosks. The BLOCKBUSTER© membership program is not related to the BLOCKBUSTER Express kiosks, which are owned and operated by NCR Corporation.

The number of copies of each movie varies depending on the box office sales and popularity.

You can find a kiosk by clicking here.

We regularly announce promotions and discounts via email, text messaging, and social media. You can sign up to receive our email and text messages here.

You are responsible for the initial rental rate plus tax and additional night charges that apply to items kept beyond the initial rental period.  Each additional night is $1 plus tax for movies and $2 per night for games, plus tax, until you return the item to a BLOCKBUSTER Express Kiosk or until your additional night charges reach the Maximum Additional Night Charge.  The Maximum Additional Night Charge is $30.00 plus applicable tax for DVDs ($31.80 in Maryland), $40.00 plus applicable tax for Blu-ray items ($42.40 in Maryland), and $60.00 plus applicable tax for game items ($63.60 in Maryland).  Once you have incurred the applicable Maximum Additional Night Charge you will not be charged further rental charges for the item and you may keep it.  Click here for complete Terms and Conditions.

Yes, you can rent online at www.blockbusterexpress.com and pick up your movies at a BLOCKBUSTER Express kiosk.

Your card may not be a valid debit or credit card accepted at the kiosk. Please verify you are not using a pre-paid card, re-loadable card, gift card, government issued card, or an employer card. If you have further questions, please contact us.

We confirm your billing zip code with your banking institution for security purposes.  If you receive an invalid zip code error at the kiosk, please contact your banking institution to confirm your billing statement zip code.

If the movie did not dispense, there will be no transaction that processes from BLOCKBUSTER Express.  Because your credit card was swiped for the rental, your card was pre-authorized for the initial rental rate plus tax.  The pre-authorization should drop off of your account in 3-5 business days depending on your card issuer's criteria.

Please contact us immediately at 1-877-300-2128 or by clicking here.  We are available seven days a week from 9 a.m. - 1 a.m. Eastern Time.

Some promo codes provided by third parties (not provided directly from BLOCKBUSTER Express) are unique codes that can only be used by one person. BLOCKBUSTER Express cannot guarantee that any promo codes provided by a third party will be valid. Please give us a call at 1-877-300-2128 or email us at service@blockbusterexpress.com for further assistance.

All items are due back by 9 p.m. the day after you reserve the item online or when you take the item from the kiosk, whichever occurs first.

You will incur an additional night charge for each additional night the rental is not returned by 9 p.m. You will continue to be charged the additional night charge ($1 plus tax per night for movies and $2 per night plus tax for games) until you return the item to a BLOCKBUSTER Express Kiosk or until your additional night charges reach the Maximum Additional Night Charge.  The Maximum Additional Night Charge is $30.00 plus applicable tax for DVDs ($31.80) in Maryland, $40.00 plus applicable tax for Blu-ray items ($42.40 in Maryland, and $60.00 plus applicable tax for game items ($63.60 in Maryland).  Once you have incurred the applicable Maximum Additional Night Charge you will not be charged any further for the item and you may keep it. Click here for complete Terms and Conditions.

Please contact us by clicking here or by calling the customer service department at

1-877-300-2128. We are available seven days a week from 9 a.m. - 1 a.m. Eastern Time.

You can return your rental to any BLOCKBUSTER Express kiosk.

You are responsible for the initial rental rate plus tax when you rent your item.  Additional night charges apply to items kept beyond the initial rental period.  All items are due by 9 p.m. the day after the initial rental period.  The initial rental period starts when you reserve the item online or when you take your item from the kiosk, whichever occurs first.  You will be charged additional night charges of $1 per night for movies and $2 per night for games, plus tax, until you return the item to a BLOCKBUSTER Express kiosk or until your additional night charges reach the Maximum Additional Night Charge.  The Maximum Additional Night Charge is $30.00 plus applicable tax for DVDs ($31.80) in Maryland, $40.00 plus applicable tax for Blu-ray items ($42.40 in Maryland, and $60.00 plus applicable tax for game items ($63.60 in Maryland).  Once you have incurred the applicable Maximum Additional Night Charge you will not be charged further rental charges for the item and you may keep it.  Click here for complete Terms and Conditions.

You'll need a valid credit or debit card to rent from a BLOCKBUSTER Express kiosk. We accept Visa, Mastercard, American Express, Discover and debit cards with a Visa or MasterCard logo. We do not currently accept gift cards, pre-paid, re-loadable, government issued, or employee cards.

If we have your email address we'll send you a receipt shortly.  If you haven't provided your email address and would like to, you can provide it the next time you rent at the kiosk or online, when you set up an account.  If you already have an account or have already entered your email address but are not receiving confirmations and receipts please update your email address and verify the box to "Receive Email Receipts" is checked.  The kiosk will send all confirmations and receipts directly to your email address if you provide an email address when you rented your item.  If you have any questions, please contact customer service at 1-877-300-2128.

No, BLOCKBUSTER Express rentals cannot be returned to a BLOCKBUSTER© store. Please return your items to a BLOCKBUSTER Express kiosk.

Under our Terms and Conditions, BLOCKBUSTER Express is not liable for damage or loss to any viewing or gaming devices, including but not limited to DVD players, Blu-ray players, gaming consoles, TVs, portable DVD players, and Laptops, arising out of the use of any item purchased or rented.  Your sole remedy for a defective rental item is replacement of the defective rental with a rental item of the same type.

Please call us at 1-877-300-2128. We are available seven days a week, 9 a.m. - 1 a.m. Eastern Time.

• Always handle by the edges once it has been removed from the case,. Touching the reflective side of the disc could leave fingerprints, oil and dirt that may cause problems when playing your movie.
• You may want to clean the disc before playing. You can safely clean a disc with a mix of water and mild detergent (like liquid soap). You can also use basic rubbing alcohol. Always use a lint free cloth and gently wipe the disc starting from the center outward, in a straight line. Watch out for the BLOCKBUSTER Express barcode. Please don't let it get wet or torn when cleaning the disc.
• Remember, don't use anything that is abrasive, highly acidic or that could scratch or damage the disk.

If the disc cannot be viewed or is damaged, please call us first before returning the disc for further instructions at 1-877-300-2128.

Important Note: If you do not notify our customer service team of the damaged disc and do not return it, you will continue to be charged $1 for each additional night movies and $2 per night for games, plus tax, until you return the item to a BLOCKBUSTER Express kiosk or until your additional night charges reach the Maximum Additional Night Charge. The Maximum Additional Night Charge is $30.00 plus applicable tax for DVDs ($31.80 in Maryland), $40.00 plus applicable tax for Blu-ray items ($42.40 in Maryland), and $60.00 plus applicable tax for game items ($63.60 in Maryland).  Once you have incurred the applicable Maximum Additional Night Charge you will not be charged further rental charges for the item and you may keep it. Click here for complete Terms and Conditions.

We are available via phone seven days a week, 9 a.m. to 1 a.m. Eastern Time at 1-877-300-2128. You can also email us any time at service@blockbusterexpress.com or by completing and submitting our online web form. We will respond to your inquiry within 24 hours.

Yes, your credit card number if safe. We do not store your credit card number at the kiosk, and your card number is encrypted in all transactions going to and from our credit card processor.

No, we do not sell your information to third parties.

We use your billing statement zip code as part the credit card verification process.

We use your email address to send you receipts and marketing emails. If you do not wish to receive emails from us, you may unsubscribe here.